Passcode setup greyed out on Apple Watch S7

Setup a new iPhone 14 Pro and paired Apple Watch Series 7 (had to reset the Watch because it wouldn’t pair properly as an existing device). Tried to set a passcode for the Watch (via the iPhone and the Watch), however the option to do so is disabled (greyed out). Your help is greatly appreciated! I need the passcode feature enabled on the Watch as part of a Research study I’m a participant of (via Apple Research app).

Apple Watch Series 7, watchOS 9

Posted on Jun 14, 2023 6:10 AM

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Question marked as Apple recommended

Finally worked it out!

  • Turned OFF screen time
  • Shared across devices - ON
  • Turned OFF wrist detection
  • Waited 2-3 minutes 
  • Option to turn on passcode reenabled (yay!!!)
  • Entered a passcode for my Watch
  • Turned screen time back ON
  • Setup a screen time passcode


Hope this helps!

Posted on Jun 14, 2023 10:16 AM

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9 replies

Jul 6, 2023 7:30 AM in response to Bklyn2LA

Wow, I don’t follow the logic, but thank you so much. After rebuilding at least 8 times and a fair amount of stress you solution worked perfectly.

Finally worked it out!

  • Turned OFF screen time
  • Shared across devices - ON
  • Turned OFF wrist detection
  • Waited 2-3 minutes 
  • Option to turn on passcode reenabled (yay!!!)
  • Entered a passcode for my Watch
  • Turned screen time back ON
  • Setup a screen time passcode


Oct 14, 2023 12:28 AM in response to Bklyn2LA

Hey there, this is probably a setting that is not allowing the passcode change. Happened to me and even care coould not solve it.

go to settings > screen time > content restriction > scroll down and find “allow changes” under that check if passcode changes is “ON”. If it’s on turn it OFF . Close the watch app from the background apps. Open it again and I’m sure you will have the options available to make changes.



cheers mate

Passcode setup greyed out on Apple Watch S7

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