Forgot My Mac Password, and Do not have the Recovery Key

Dears,


Would you please help, I forgot my MAC Password, and it asks me to enter a recovery key that I do not have, would you please advise, how can i get that key to reset the password?


Thanks,

Mohamed

MacBook Pro 14″, macOS 13.2

Posted on Jun 14, 2023 7:56 AM

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Question marked as Best reply

Posted on Jun 14, 2023 9:38 AM

It is possible that you never created a Recovery Key, and even if you did Apple does not retain a copy of it.


Follow these instructions: If you forgot your Mac login password - Apple Support. They include instructions in the event you are unable to reset your password.

3 replies

Jul 22, 2023 1:18 PM in response to MuhammedAMustafa

There is a way to reset your mac account password without any data loss. This may help fix your problem


  1. Restart your mac and hold command+r until you see the loading bar. Then release and wait for recovery mode to open
  2. go to the menu bar and click Utilities> Terminal
  3. Type in resetpassword
  4. A prompt should pop up, and from there you can just follow the simple instructions to reset your password
  5. Restart your mac as normal and then see if it works with your new password

Note: Your iCloud keychain will still use your old password


If this was not helpful, there are some youtube videos online that can help too


Hope this helps!


Forgot My Mac Password, and Do not have the Recovery Key

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