My mail, when opened, goes to a screen that says "Mail needs to repair its information about your mailbox"
"Click quit and then open mail again. Mail will import your messages when you open it." It does this over and over again. Any idea how someone that is not the best with programs can fix this?
Thanks
MacBook Pro (2017 – 2020)
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.
Does Mail crash if no internet?
Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.
If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.
Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?
Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.
If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.
Does Mail crash if no internet?
Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.
If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.
Only way is to reinstall the whole OS.
Start up from macOS Recovery
To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… How to reinstall macOS - Apple Support
Command (⌘)-R
Install the latest macOS that was installed on your Mac.
Option-⌘-R
Upgrade to the latest macOS compatible with your Mac.
Shift-Option-⌘-R
Install the macOS that came with your Mac, or the closest version still available.
I will try that when I get to the office in the morning. Thank you!
It does it even when I disconnected from the internet. Is it possible to uninstall and then reinstall Mail? If so how do you do that?
Thanks
Maill rebuilding e-mail
