Transferring data between a broken phone and a new one

It sounds like your current phone is experiencing some significant issues, possibly related to the recent iOS upgrade. However, you should still be able to transfer your data to your new iPhone 13 if you have been regularly backing up to iCloud. Here’s a step-by-step guide to ensure a smooth transfer:

Check Your iCloud Backup:

• Go to Settings on your current phone.
• Tap your name at the top, then select iCloud.
• Tap iCloud Backup to see when your last backup was. If it’s recent, your data should be safe. If it’s not recent, try to back up now, but given your phone's current issues, this might not work.

Set Up Your New iPhone 13:

• Turn on your new iPhone 13 and follow the on-screen setup instructions.
• When you reach the Apps & Data screen, choose Restore from iCloud Backup.
• Sign in to your iCloud account and select the most recent backup of your old iPhone.

Complete the Setup:

• Wait for the transfer process to complete. This can take some time depending on the size of your backup and your internet speed. Use Quick Start to transfer data to a new iPhone or iPad – Apple Support (AU)
• Once completed, your new iPhone should have most, if not all, of your data from the old phone.

Additional Tips:

• Ensure Stable Internet Connection: Since your old phone is having connectivity issues, make sure your new phone is connected to a stable WiFi network during the setup process.
• Troubleshooting Connectivity: If your new phone has issues connecting to WiFi during the setup, try restarting the router or using a different network.

Reversing the iOS Update:

Apple does not officially support downgrading iOS to an earlier version. Once you've upgraded, it's typically a one-way process unless there are specific signed versions of the older iOS available, which is rare.

If All Else Fails:

You can try other method,

[Edited by Moderator]

If you backed up the old phone to iCloud, you can restore that backup to the new phone.

It's hard to say what did this. Something may have been corrupted during the upgrade. You could force the phone into recovery mode and try restoring iOS. It may bring it back to life.

Let me clarify: You can restore a backup you already made of the old phone to the new one. You can NOT transfer anything directly from a non-functioning phone to another phone.

Please pay attention. This thread went dormant almost a year ago.