Related Article: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

My code said the code doesn’t have balance

I bough a gift card at target but when I tried to redeem said the code doesn’t have balance, what I have to do? I don know

Posted on Jun 14, 2023 2:13 PM

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1 reply

Jun 14, 2023 2:48 PM in response to JessicaPineda12

I understand that you're having trouble with an iTunes/App Store gift card that you purchased, and it's showing no balance when you try to redeem it. This can be frustrating, and I'll do my best to help you.

Here are some steps you can take to resolve this issue:

  1. Verify the gift card code: Double-check that you've entered the gift card code correctly. Mistyping a character or number might lead to an incorrect balance error.
  2. Check the card's activation: It's possible that the gift card wasn't activated properly at the point of sale. You can return to the Target store where you made the purchase and ask them to check if the card was activated. If it wasn't, they should be able to activate it for you.
  3. Redemption issue: If the gift card was activated correctly, there might be a problem with the redemption process. Make sure you're redeeming the code in the correct region's App Store or iTunes Store, as gift cards are region-specific and cannot be used in a different region's store.
  4. Apple Support: If you continue to experience issues after trying the above steps, you may need to contact Apple Support for further assistance. They can investigate the issue and help you redeem the gift card. You can contact Apple Support here: Apple Support

Make sure to have your gift card and purchase receipt with you when contacting Apple Support, as they might ask for this information to verify your purchase and assist you better.

My code said the code doesn’t have balance

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