Echo Auto 2nd generation disconnects and skips anything and everything.

Hello I have been having a big problem with my echo auto. I bought it last year and it was working fine up until three months ago. I spoke with Amazon about this and they said they have to contact you guys about this issue. Apparently this may be a Bluetooth connection issue. But I have disconnected it reconnected it And it’s still giving me problems. I would like to know if there is a troubleshooting step for me to take in order to resolve this disconnection issue. This is happened only a few months ago, so this is something new that I’ve been trying to figure out myself. I’ve tried to disconnect it get rid of the Bluetooth connection on my phone and disconnect it from my Alexa app. But it doesn’t seem to work. It still skips even during podcasts listening to songs from my iPhone, as well as disconnecting me when I’m on a call with my girlfriend or family member. This is an inconvenience and I am trying to resolve and I’d like to know if there’s a solution behind us.