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Why does it say that I was refunded but I haven't seen any cash back on my Apple Cash?

I got charged money that was from a subscription and requested a refund. After a few days it says I got refunded on the status so I checked my Apple Cash but did not see my money back. Is this a bug or do I just have to wait for it to appear on my Apple Cash?

iPhone 14 Plus, iOS 16

Posted on Jun 14, 2023 3:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2023 11:49 PM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item


Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


1 reply
Question marked as Top-ranking reply

Jun 14, 2023 11:49 PM in response to mopaphobia

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item


Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Why does it say that I was refunded but I haven't seen any cash back on my Apple Cash?

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