macOS Catalina iMac (Retina 5k) 3.4 Ghz quad-core intel core i5 having trouble shutting down/turning off
Good day,
I am having alot of trouble trying to shutdown my imac. When shutting it down, the imac does its processes until a certain point (where the backdrop picture remains on the screen, but all else has disappeared.) The mouse is visible and can be moved around but nothing happens after this. I have to then hold in the power button to turn off.
I have tried restarting in Safe Mode, which does not work: The Apple logo shows as normal, but takes a lot longer to start up- and then the computer is still in normal mode. (Everything works just fine when the computer is running though)
I have tried resetting the NVRAM which also did not help. Tried resetting SMC, no help. I have run disk utility to repair disk drives: some errors were found ("directory valence check: directory (oid 0x13): nchildren (1) does not match drec count (0)) and other similar errors but these are unable to be repaired as the message was "snapshot fsroot tree corruptions are not repaired; they'll go away once the snapshot is deleted"
I am all out of ideas and any ideas will be appreciated,
Thank you so much
Giancarlo