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I need to recover old Apple ID and forgot phone number

I need to recover my new Apple ID



[Personal Information Edited by Moderator]


iPhone 13, iOS 16

Posted on Jun 14, 2023 6:55 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2023 7:47 PM

How many Apple IDs need recovering? First you say you need to recover an old one, then you say you need to recover a new one.


What do you mean when you say "recover"? What is wrong with it?


If your problem is receiving a verification code, if you can still sign into your account on another device you can investigate adding more ways to get a code such as multiple telephone numbers where you can receive a text or a phone call. This is from the section "About trusted phone numbers and trusted devices" in the article: Two-factor authentication for Apple ID - Apple Support


To see, add, or change your trusted phone numbers use one of these methods:

● On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security. Next to Trusted Phone Number, tap Edit.

● On a Mac computer choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID). Click Password & Security, then add or remove a trusted phone number.

● Using a web browser: Go to the Account Security section of https://appleid.apple.com .


Similar information for the iPhone can be found here --> Manage two-factor authentication for your Apple ID from iPhone - Apple Support


If you had set up an Account Recovery Contact ( Set up an account recovery contact - Apple Support ) you can also get a code that way.


If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple ID password - Apple Support


You may also wish to read the articles 'Two-factor authentication for Apple ID' ( Two-factor authentication for Apple ID - Apple Support ) and 'Get a verification code and sign in with two-factor authentication' ( Get a verification code and sign in with two-factor authentication - Apple Support ). Various sections contain information that is useful in understanding about the trusted devices (an iPhone, iPad, or Mac that Apple knows is yours) system, and how to get a verification code on a trusted device or at a telephone number.





1 reply
Question marked as Top-ranking reply

Jun 14, 2023 7:47 PM in response to Sosophan

How many Apple IDs need recovering? First you say you need to recover an old one, then you say you need to recover a new one.


What do you mean when you say "recover"? What is wrong with it?


If your problem is receiving a verification code, if you can still sign into your account on another device you can investigate adding more ways to get a code such as multiple telephone numbers where you can receive a text or a phone call. This is from the section "About trusted phone numbers and trusted devices" in the article: Two-factor authentication for Apple ID - Apple Support


To see, add, or change your trusted phone numbers use one of these methods:

● On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security. Next to Trusted Phone Number, tap Edit.

● On a Mac computer choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID). Click Password & Security, then add or remove a trusted phone number.

● Using a web browser: Go to the Account Security section of https://appleid.apple.com .


Similar information for the iPhone can be found here --> Manage two-factor authentication for your Apple ID from iPhone - Apple Support


If you had set up an Account Recovery Contact ( Set up an account recovery contact - Apple Support ) you can also get a code that way.


If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple ID password - Apple Support


You may also wish to read the articles 'Two-factor authentication for Apple ID' ( Two-factor authentication for Apple ID - Apple Support ) and 'Get a verification code and sign in with two-factor authentication' ( Get a verification code and sign in with two-factor authentication - Apple Support ). Various sections contain information that is useful in understanding about the trusted devices (an iPhone, iPad, or Mac that Apple knows is yours) system, and how to get a verification code on a trusted device or at a telephone number.





I need to recover old Apple ID and forgot phone number

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