Billing question

I was charged $25.54 from apple an I would like to know what that was for???

iPhone 7, iOS 15

Posted on Jun 15, 2023 3:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2023 7:58 AM

We don't know. We are not Apple. As your fellow end users, we have no more access to Apple's transaction records than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


1 reply
Question marked as Top-ranking reply

Jun 15, 2023 7:58 AM in response to maryalice241

We don't know. We are not Apple. As your fellow end users, we have no more access to Apple's transaction records than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


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Billing question

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