Can’t see photos In messages
When I look in my messages app, photos don’t show up like they used to. I don’t know what changed.
I tried clearing out storage, that didn’t help.
iPhone 7, iOS 14
Question marked as
Hello monarda18!
Here are some steps that seem to solve the issue:
- Force restart iPhone - Apple Support
- Please ensure that iCould Photos are turned on: Set up and use iCloud Photos - Apple Support.
- I was asked to troubleshoot this issue on a relative’s iPhone. iCould Photos were turned on, but his iCould storage was full. So I used this Support Article to “make some space,” and the photos started showing correctly.
Also…
- Please turn off your iPhone. Leave it off for 5 mins.
- Please turn off iMessages in your settings.
- Turn off iPhone.
- Leave for 1 min.
- Turn iPhone back on.
- Go to Settings, and turn iMessages back on (wait 1 min. after doing so)
- Tap on JPEG files in your messages, and they will appear (some automatically)
I hope this is helpful. Good Luck!