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Hi
we have an IPAD4 mini (so I think)
it is locked and I cannot open it - my son forgot the password
ITUNES does not help per this guidance :
If the Restore screen appears on your iPhone, iPad, or iPod touch - Apple Support
I tried everything
in the apple support , stuff on youtube
nothing helps
what can I do ?
see image
please advise what to do
thanks
[Personal Information Edited by Moderator]
iPad mini 4, iPadOS 15
it is locked and I cannot open it - my son forgot the password
Forgot PassWord or PassCode?
To unlock your iPad, follow the steps described in the Apple article:
(< iOS 15.2) If you’ve forgotten your iPad passcode
If you’ve forgotten your iPad passcode – Apple Support (UK)
(iPadOS 15.2 and newer) If you see an iPhone or iPad unavailable message or Security Lockout screen
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
-----
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
Has he forgotten his Apple ID?, Check your Apple ID via his email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
it is locked and I cannot open it - my son forgot the password
Forgot PassWord or PassCode?
To unlock your iPad, follow the steps described in the Apple article:
(< iOS 15.2) If you’ve forgotten your iPad passcode
If you’ve forgotten your iPad passcode – Apple Support (UK)
(iPadOS 15.2 and newer) If you see an iPhone or iPad unavailable message or Security Lockout screen
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
-----
See -> If you can't connect or sign in to iCloud
If you can't connect or sign in to iCloud - Apple Support
Has he forgotten his Apple ID?, Check your Apple ID via his email box, see this Apple article: If you forgot your Apple ID
If you forgot your Apple ID email address or phone number - Apple Support
OR see -> Having trouble signing in?
https://iforgot.apple.com/password/verify/appleid
my son's ipad is locked
