Need to reset my IPAD MINI

My IPAD MINI 4,has been acting up, want to reset it to factory settings, and start all over if possible. How can I do this the easiest way, when trying to restore from my IMAC mini, it starts up, and downloads, two thirds on scale, then pops up error (9).068B0000 tried to do this 4 times, same thing pop us error message. Any suggestions??

iPad, iOS 9

Posted on Jun 16, 2023 6:17 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2023 6:25 AM

You’ll find guidance for troubleshooting error #9 here:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. 


Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:

Genius Bar Reservation and Apple Support Options - Apple

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2 replies
Question marked as Top-ranking reply

Jun 16, 2023 6:25 AM in response to picksme

You’ll find guidance for troubleshooting error #9 here:

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. 


Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:

Genius Bar Reservation and Apple Support Options - Apple

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Need to reset my IPAD MINI

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