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My iPhone WiFi is greyed out

Anyone have this happen with the new iOS update



[Re-Titled by Moderator]


iPhone 8 Plus, iOS 16

Posted on Jun 16, 2023 8:38 AM

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Question marked as Best reply

Posted on Jun 16, 2023 8:58 AM

Is Bluetooth greyed out also? If so that is almost certainly a hardware problem with the radio chip that supports both Wi-Fi and Bluetooth. Contact Apple support→https://getsupport.apple.com.


You can try these troubleshooting steps, but no guarantees:

  • Go to Settings/General/Transfer or Reset Phone/Reset/Reset Network Settings
  • If that doesn’t resolve the problem, back up your phone and restore to factory settings and test


  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions) TEST AGAIN
  3. If that fixes it, Restore your iPhone, iPad, or iPod touch from a backup - Apple Support



1 reply
Question marked as Best reply

Jun 16, 2023 8:58 AM in response to Barby13ibtcv

Is Bluetooth greyed out also? If so that is almost certainly a hardware problem with the radio chip that supports both Wi-Fi and Bluetooth. Contact Apple support→https://getsupport.apple.com.


You can try these troubleshooting steps, but no guarantees:

  • Go to Settings/General/Transfer or Reset Phone/Reset/Reset Network Settings
  • If that doesn’t resolve the problem, back up your phone and restore to factory settings and test


  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions) TEST AGAIN
  3. If that fixes it, Restore your iPhone, iPad, or iPod touch from a backup - Apple Support



My iPhone WiFi is greyed out

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