Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My screen is cracked on my iPhone 12 mini. How do I get it fixed?

I need to get my cracked screen fixed

iPhone 12 mini, iOS 16

Posted on Jun 16, 2023 7:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2023 7:54 PM

Lorimills9376 Said:

"My screen is cracked on my iPhone 12 mini. How do I get it fixed?: I need to get my cracked screen fixed"

-------


Getting a Cracked Screen Replaced:

Get an iPhone screen from one of the following three locations. Getting it elsewhere, you might end up getting a non-genuine display, and as a result at message that will not go away, until you place a genuine one in there.

Screenshot of this Message:


So, who to Contact:

A. Contact Apple Support:

If purchased from Apple, or covered under AppleCare, then get this serviced by Apple.

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Or..


B. Contact an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac


Or...


C. Contact A Retailer:

Contact your local retailer, seeing if they replace these.



1 reply
Question marked as Top-ranking reply

Jun 16, 2023 7:54 PM in response to Lorimills9376

Lorimills9376 Said:

"My screen is cracked on my iPhone 12 mini. How do I get it fixed?: I need to get my cracked screen fixed"

-------


Getting a Cracked Screen Replaced:

Get an iPhone screen from one of the following three locations. Getting it elsewhere, you might end up getting a non-genuine display, and as a result at message that will not go away, until you place a genuine one in there.

Screenshot of this Message:


So, who to Contact:

A. Contact Apple Support:

If purchased from Apple, or covered under AppleCare, then get this serviced by Apple.

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Or..


B. Contact an AASP: 

Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac


Or...


C. Contact A Retailer:

Contact your local retailer, seeing if they replace these.



My screen is cracked on my iPhone 12 mini. How do I get it fixed?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.