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How do I restore my iPod using iTunes?

So, I’ve tried multiple times to restore my iPod Classic 5th Gen on both Windows and Mac, but it keeps telling me that I need to restore it using iTunes. What do I do to get it to work?


[Re-Titled by Moderator]

iPod Classic

Posted on Jun 16, 2023 6:40 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2023 11:05 AM

FriezeXD wrote:

I have tried using iTunes on both Windows and Mac, but it keeps giving me the same message, and not actually restoring, even though it says it did on the computer.

If the Restore procedure is not completing, even after multiple tries, that suggests that there is a hardware problem with your iPod. You state that have a Classic (and to confirm this, go to Identify your iPod model - Apple Support), which means that it has a hard drive inside it. It is possible that the hard drive has failed.

5 replies
Question marked as Top-ranking reply

Jun 20, 2023 11:05 AM in response to FriezeXD

FriezeXD wrote:

I have tried using iTunes on both Windows and Mac, but it keeps giving me the same message, and not actually restoring, even though it says it did on the computer.

If the Restore procedure is not completing, even after multiple tries, that suggests that there is a hardware problem with your iPod. You state that have a Classic (and to confirm this, go to Identify your iPod model - Apple Support), which means that it has a hard drive inside it. It is possible that the hard drive has failed.

How do I restore my iPod using iTunes?

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