My AirPods won’t stay connected keep saying out of range but the are right next to each other! How can I fix this issue

My AirPods won’t stay connected keep saying out of range but the are right next to each other! How can I fix this issue

Posted on Jun 17, 2023 5:21 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2023 11:12 AM

Hi Luckytasha10,


Have you tried resetting the AirPods? Here's how:


"You might need to reset your AirPods if they won't charge, or to fix a different issue.


  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white."


You can take a look at the full resource here: How to reset your AirPods and AirPods Pro - Apple Support


Prior to pairing them again you can make sure the iOS or macOS device you're pairing them with are up-to-date as well. We hope this helps.


Take care.


1 reply
Question marked as Top-ranking reply

Jun 18, 2023 11:12 AM in response to Luckytasha10

Hi Luckytasha10,


Have you tried resetting the AirPods? Here's how:


"You might need to reset your AirPods if they won't charge, or to fix a different issue.


  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white."


You can take a look at the full resource here: How to reset your AirPods and AirPods Pro - Apple Support


Prior to pairing them again you can make sure the iOS or macOS device you're pairing them with are up-to-date as well. We hope this helps.


Take care.


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My AirPods won’t stay connected keep saying out of range but the are right next to each other! How can I fix this issue

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