what do i do if my iphone software is corrupted
what do i do if my software is corrupted and when i try and restore my phone on my mac it say that its unable to connect to my iphone
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User profile for user:
Drew_7
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Community Specialist
Hi kylei-emma,
If your Mac is not recognizing your iPhone get started with the guidance listed here: If your computer doesn't recognize your iPhone or iPad - Apple Support
Once you've connected you can restore with iTunes or Finder, whichever is used on your specific device, by following the guidance here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Restore your device to factory settings
1. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Connect your device to your computer.
3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
4. Select your device when it appears on your computer. Learn what to do if your iPhone, iPad, or iPod touch is unresponsive or won't turn on. Or get help if your device doesn't appear on your computer.
5. Click Restore [device]*. If you're signed into Find My, you need to sign out before you can click Restore.
6. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
7. After your device restores to factory settings, it restarts. Now you can set it up as new.
Best regards.