You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

10th gen iPad turns off unexpectedly- how to fix.

10th gen iPad turns off unexpectedly- how to fix?



iPad, iPadOS 16

Posted on Jun 17, 2023 7:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 1:01 AM

Hi Dr_L_

welcome to the Apple (user-to-user) Community.


Re: 10th gen iPad turns off unexpectedly- how to fix?


We have very little info about your iPad, (and it's use) to go on, so there could be any one of several possible causes in operation.

Eg:

Wondering if you are using Low Power Mode, if so, you might want to try turning it off during intensive tasks:

Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support


If you haven't already, you might want to update to the newest iPad OS:

About iPadOS 16 Updates - Apple Support says iPadOS 16.5 is the latest.

or

Sometimes simply restarting an iPad can restore order if something is not working right.

Restart your iPad - Apple Support

_____________________________________________________________________

Wondering if a certain app may be in use when the iPad turns off unexpectedly:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

____________________________________________________________________________________

You might want to check your Ipad has plenty of memory / storage space free for the iPad's OS to work smoothly. ie: How to check the storage on your iPhone and iPad - Apple Support


If needed: See: "Manage space on your iPhone, iPad, or iPod touch" in the article below:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

_____________________________________________________________________________________

If you use third-party (non-Apple) apps they would need to be kept up-to-date to remain compatible with your iPad's OS.


Some apps, like add-blockers, virus checkers, cleaners, and the like can also cause interference. Even VPN etc., can be troublesome.

Eg: Try turning them off, or use the uninstaller from the developer, if found to be troublesome.

____________________________________________________________________________________

Check if the iPad runs out of power:

Monitor, and Charge the iPad battery - Apple Support

or what to do: If your iPad won't charge - Apple Support

_________________________________________________________________

More support, if needed:

You might want to reach out to iPad Support:

There is a "Get Support" link (online chat, phone, eMail etc., or an app you can download and use)

at the bottom of their webpage (link below)

iPad - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jun 18, 2023 1:01 AM in response to Dr_L_

Hi Dr_L_

welcome to the Apple (user-to-user) Community.


Re: 10th gen iPad turns off unexpectedly- how to fix?


We have very little info about your iPad, (and it's use) to go on, so there could be any one of several possible causes in operation.

Eg:

Wondering if you are using Low Power Mode, if so, you might want to try turning it off during intensive tasks:

Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support


If you haven't already, you might want to update to the newest iPad OS:

About iPadOS 16 Updates - Apple Support says iPadOS 16.5 is the latest.

or

Sometimes simply restarting an iPad can restore order if something is not working right.

Restart your iPad - Apple Support

_____________________________________________________________________

Wondering if a certain app may be in use when the iPad turns off unexpectedly:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

____________________________________________________________________________________

You might want to check your Ipad has plenty of memory / storage space free for the iPad's OS to work smoothly. ie: How to check the storage on your iPhone and iPad - Apple Support


If needed: See: "Manage space on your iPhone, iPad, or iPod touch" in the article below:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

_____________________________________________________________________________________

If you use third-party (non-Apple) apps they would need to be kept up-to-date to remain compatible with your iPad's OS.


Some apps, like add-blockers, virus checkers, cleaners, and the like can also cause interference. Even VPN etc., can be troublesome.

Eg: Try turning them off, or use the uninstaller from the developer, if found to be troublesome.

____________________________________________________________________________________

Check if the iPad runs out of power:

Monitor, and Charge the iPad battery - Apple Support

or what to do: If your iPad won't charge - Apple Support

_________________________________________________________________

More support, if needed:

You might want to reach out to iPad Support:

There is a "Get Support" link (online chat, phone, eMail etc., or an app you can download and use)

at the bottom of their webpage (link below)

iPad - Official Apple Support


All the best :-)

10th gen iPad turns off unexpectedly- how to fix.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.