10th gen iPad turns off unexpectedly- how to fix.

10th gen iPad turns off unexpectedly- how to fix?



iPad, iPadOS 16

Posted on Jun 17, 2023 7:58 AM

Reply
Question marked as Best reply

Posted on Jun 18, 2023 1:01 AM

Hi Dr_L_

welcome to the Apple (user-to-user) Community.


Re: 10th gen iPad turns off unexpectedly- how to fix?


We have very little info about your iPad, (and it's use) to go on, so there could be any one of several possible causes in operation.

Eg:

Wondering if you are using Low Power Mode, if so, you might want to try turning it off during intensive tasks:

Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support


If you haven't already, you might want to update to the newest iPad OS:

About iPadOS 16 Updates - Apple Support says iPadOS 16.5 is the latest.

or

Sometimes simply restarting an iPad can restore order if something is not working right.

Restart your iPad - Apple Support

_____________________________________________________________________

Wondering if a certain app may be in use when the iPad turns off unexpectedly:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

____________________________________________________________________________________

You might want to check your Ipad has plenty of memory / storage space free for the iPad's OS to work smoothly. ie: How to check the storage on your iPhone and iPad - Apple Support


If needed: See: "Manage space on your iPhone, iPad, or iPod touch" in the article below:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

_____________________________________________________________________________________

If you use third-party (non-Apple) apps they would need to be kept up-to-date to remain compatible with your iPad's OS.


Some apps, like add-blockers, virus checkers, cleaners, and the like can also cause interference. Even VPN etc., can be troublesome.

Eg: Try turning them off, or use the uninstaller from the developer, if found to be troublesome.

____________________________________________________________________________________

Check if the iPad runs out of power:

Monitor, and Charge the iPad battery - Apple Support

or what to do: If your iPad won't charge - Apple Support

_________________________________________________________________

More support, if needed:

You might want to reach out to iPad Support:

There is a "Get Support" link (online chat, phone, eMail etc., or an app you can download and use)

at the bottom of their webpage (link below)

iPad - Official Apple Support


All the best :-)

1 reply
Question marked as Best reply

Jun 18, 2023 1:01 AM in response to Dr_L_

Hi Dr_L_

welcome to the Apple (user-to-user) Community.


Re: 10th gen iPad turns off unexpectedly- how to fix?


We have very little info about your iPad, (and it's use) to go on, so there could be any one of several possible causes in operation.

Eg:

Wondering if you are using Low Power Mode, if so, you might want to try turning it off during intensive tasks:

Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support


If you haven't already, you might want to update to the newest iPad OS:

About iPadOS 16 Updates - Apple Support says iPadOS 16.5 is the latest.

or

Sometimes simply restarting an iPad can restore order if something is not working right.

Restart your iPad - Apple Support

_____________________________________________________________________

Wondering if a certain app may be in use when the iPad turns off unexpectedly:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

____________________________________________________________________________________

You might want to check your Ipad has plenty of memory / storage space free for the iPad's OS to work smoothly. ie: How to check the storage on your iPhone and iPad - Apple Support


If needed: See: "Manage space on your iPhone, iPad, or iPod touch" in the article below:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

_____________________________________________________________________________________

If you use third-party (non-Apple) apps they would need to be kept up-to-date to remain compatible with your iPad's OS.


Some apps, like add-blockers, virus checkers, cleaners, and the like can also cause interference. Even VPN etc., can be troublesome.

Eg: Try turning them off, or use the uninstaller from the developer, if found to be troublesome.

____________________________________________________________________________________

Check if the iPad runs out of power:

Monitor, and Charge the iPad battery - Apple Support

or what to do: If your iPad won't charge - Apple Support

_________________________________________________________________

More support, if needed:

You might want to reach out to iPad Support:

There is a "Get Support" link (online chat, phone, eMail etc., or an app you can download and use)

at the bottom of their webpage (link below)

iPad - Official Apple Support


All the best :-)

10th gen iPad turns off unexpectedly- how to fix.

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