Cannot connect controller

cannot connect controller


iPhone 6s, iOS 15

Posted on Jun 17, 2023 9:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 4:16 PM

Greetings landyn228,


When you say that you cannot connect a controller, do you mean a wireless game controller to your iPhone? If so, these are the steps to take:


"Instructions for PlayStation game controllers and Xbox game controllers are available, but the general steps are the same for all Bluetooth game controllers that can be paired with a computer or mobile phone.

  1. Press and hold the appropriate button or buttons on the controller to put it into pairing mode. This makes it discoverable by your Apple device. Check your controller's documentation for setup details specific to pairing with a computer or mobile phone.
  2. Open Bluetooth settings on your Apple device, then select the controller from the list of nearby devices.


If not, please consider offering additional details to help the community guide you to a resolution.


  • What type of controller are you connecting?
  • What happens when you try?
  • Do you see any error messages?


We hope this helps!


Sincerely.




2 replies
Question marked as Top-ranking reply

Jun 18, 2023 4:16 PM in response to landyn228

Greetings landyn228,


When you say that you cannot connect a controller, do you mean a wireless game controller to your iPhone? If so, these are the steps to take:


"Instructions for PlayStation game controllers and Xbox game controllers are available, but the general steps are the same for all Bluetooth game controllers that can be paired with a computer or mobile phone.

  1. Press and hold the appropriate button or buttons on the controller to put it into pairing mode. This makes it discoverable by your Apple device. Check your controller's documentation for setup details specific to pairing with a computer or mobile phone.
  2. Open Bluetooth settings on your Apple device, then select the controller from the list of nearby devices.


If not, please consider offering additional details to help the community guide you to a resolution.


  • What type of controller are you connecting?
  • What happens when you try?
  • Do you see any error messages?


We hope this helps!


Sincerely.




Mar 3, 2024 1:29 PM in response to JessS19

Same problem.

Xbox controller was connected to Xbox before, and is still triggering the Xbox.

There is apparently no way to unpair/unsync, the controller from the Xbox, but the Apple TV will not see it as a pairable device until it is…

If Apple TV cannot detect/pair my controller while it is paired to my Xbox, but I cannot unpair it from the Xbox except by pairing it to a different device, how do I ever get it to pair to my Apple TV?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot connect controller

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