My Macbook air sound is not work. Neither in headphones nor without it. It initially used to work when I updated my OS but now my OS is also up to date and I have re installed my OS but its still not working. What could be the issue? How can it be solved any leads will be appreciated. TIA
MacBook Air 13″, macOS 11.7
Hello MuznaMalik,
To help us get a better understanding of the issue, we’d like to ask a few questions.
1. Is there no sound at all, or only when using certain apps?
2. Were any changes made to your device settings before this happened? If so, what was changed?
3. Is Mute enabled on your device?
The above details will help us plan how to proceed.
Please check out this link, which explains how to check if Mute is enabled, and may help: If you can’t hear sound from your Mac speakers
If you can’t hear sound from your Mac speakers
First, make sure any volume controls in the app you’re using aren’t turned all the way down. Also, try playing a different audio file, CD, or DVD, or try playing the file or disc on another computer or media player to isolate the problem. Then, try the following solutions.
If you’re trying to listen through your computer’s built-in speakers
1. Unplug any headphones or external speakers.
2. On your Mac, choose Apple menu> System Preferences, click Sound, then click Output. Make sure “Internal Speakers” is selected, the “Output volume” slider is not all the way to the left, and the Mute checkbox is not selected.
Thanks!
Hello MuznaMalik,
To help us get a better understanding of the issue, we’d like to ask a few questions.
1. Is there no sound at all, or only when using certain apps?
2. Were any changes made to your device settings before this happened? If so, what was changed?
3. Is Mute enabled on your device?
The above details will help us plan how to proceed.
Please check out this link, which explains how to check if Mute is enabled, and may help: If you can’t hear sound from your Mac speakers
If you can’t hear sound from your Mac speakers
First, make sure any volume controls in the app you’re using aren’t turned all the way down. Also, try playing a different audio file, CD, or DVD, or try playing the file or disc on another computer or media player to isolate the problem. Then, try the following solutions.
If you’re trying to listen through your computer’s built-in speakers
1. Unplug any headphones or external speakers.
2. On your Mac, choose Apple menu
Thanks!
Hi MuznaMalik,
Since reinstalling Big Sur didn't resolve this, please reach out to Apple directly. They will investigate this further with you. You can use this link to connect with them: Get Support
Take care.
Hey yes I have checked from my sound input. It is not mute. I have also re installed OS Big Sur but it did not help. Please let me know what should I try next?
Sound Lock
