error code

error code 2001 itunes will not update and restore iphone


iPhone 7 Plus, iOS 15

Posted on Jun 18, 2023 4:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 6:17 AM

See this Apple article: iOS update and restore errors

iOS update and restore errors – Apple Support (UK)

⤵️

Check your USB connections

If you see error 4005, 4013 or 4014, use these steps.

If you see one of the errors below, check your USB connection, USB cable, USB port or computer:

  • 13, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650
  • 2000, 2001, 2002, 2005, 2006, 2009
  • An error that includes "invalid response"


Here's what to check. Try again after each step:

  1. Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable. 
  2. Switch to a different USB port on your computer. Don't plug into your keyboard.
  3. Switch to a USB port on a different computer.
  4. If you still see the error, check for other USB issuescheck your third-party security software, then check your hardware.


If you still see an error, contact Apple Support.

 


3 replies
Question marked as Top-ranking reply

Jun 18, 2023 6:17 AM in response to leebo79

See this Apple article: iOS update and restore errors

iOS update and restore errors – Apple Support (UK)

⤵️

Check your USB connections

If you see error 4005, 4013 or 4014, use these steps.

If you see one of the errors below, check your USB connection, USB cable, USB port or computer:

  • 13, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650
  • 2000, 2001, 2002, 2005, 2006, 2009
  • An error that includes "invalid response"


Here's what to check. Try again after each step:

  1. Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable. 
  2. Switch to a different USB port on your computer. Don't plug into your keyboard.
  3. Switch to a USB port on a different computer.
  4. If you still see the error, check for other USB issuescheck your third-party security software, then check your hardware.


If you still see an error, contact Apple Support.

 


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