iPhone 14 plus front camera not working

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iPhone 14 plus front camera not working

My iphone 14 plus front camera has not worked at all since buying the phone. The problem is affecting the camera app as well as 3rd party apps. I reached out to the customer support and after weeks they concluded it’d software related and it should be fixed with the next software update. Has anyone else had this issue? If this actually was a software problem, wouldn’t it only then affect one app, and not every single camera using app? And just having to wait until the next update feels very unfair.

iPhone 14 Plus, iOS 16

Posted on Jun 18, 2023 5:44 AM

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Answer 1

Top-ranking reply

Apblack80

Level 1

14 points

Jan 17, 2024 11:30 AM in response to AmandaHBe

I have had the exact same issue, only regarding the rear camera. The camera will not take a photo and after a few seconds, will freeze. I have had the phone wiped and even received a new phone with the same problems. All I have been told is that it is a software issue, but no real solutions as to how to get this fixed.

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Answer 2

Jun 18, 2023 6:02 AM in response to AmandaHBe

You may try some of these steps...

Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
1. Restart the device. That's it.
2. Still not solved --> Force restart iPhone - Apple Support
Go to the Settings app on your iPhone, select "Camera," and ensure that the front camera is not disabled or restricted in any way. Photography using iPhone - Apple Community
Reset all settings: If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
2. You can return settings to their defaults without erasing your content.
3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
If the problem is specific to certain camera apps, make sure you have the latest updates installed, or try reinstalling the problematic apps.
1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)