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Some songs randomly don’t play.

At random some songs won’t play. I get no error. The icon of the songs show it’s playing but the line under the song doesn’t show it’s playing

Mac mini, macOS 10.15

Posted on Jun 18, 2023 6:21 AM

Question marked as Top-ranking reply

Posted on Jun 19, 2023 1:15 PM

Hey Earl3536,


We'd be happy to help out. Sounds like some songs randomly aren't playing in the Music app of your Mac mini.


This is more often than not related to a connection issue, but could also be an issue with the content attempting to play. To start, make sure you don't have a VPN enabled on your Mac, and ensuring you have a strong reliable connection with your home Wi-Fi. If you do, but still experiencing this behavior, restart your modem/router and test further.


If things still don't improve, try testing in safe mode to further isolate the issue. To do so, restart your Mac and hold the Shift key until you reach the login screen and test further. For more info, check out: How to use safe mode on your Mac - Apple Support


If all else fails and only impacting some songs, delete them from your library and add them back.


The steps above should help us further determine the root of the issue and we look forward to hearing the results.


Take care!

2 replies
Question marked as Top-ranking reply

Jun 19, 2023 1:15 PM in response to Earl3536

Hey Earl3536,


We'd be happy to help out. Sounds like some songs randomly aren't playing in the Music app of your Mac mini.


This is more often than not related to a connection issue, but could also be an issue with the content attempting to play. To start, make sure you don't have a VPN enabled on your Mac, and ensuring you have a strong reliable connection with your home Wi-Fi. If you do, but still experiencing this behavior, restart your modem/router and test further.


If things still don't improve, try testing in safe mode to further isolate the issue. To do so, restart your Mac and hold the Shift key until you reach the login screen and test further. For more info, check out: How to use safe mode on your Mac - Apple Support


If all else fails and only impacting some songs, delete them from your library and add them back.


The steps above should help us further determine the root of the issue and we look forward to hearing the results.


Take care!

Jun 19, 2023 1:39 PM in response to Earl3536

Are the songs which don’t play, were they purchased from Apple, or something created with Logic or GarageBand?


If it’s Logic or GBand then it’s most likely the;

export of the file with,

  • encoded format;AIFF,WAV etc
  • the sample speed; 44khz to 192khz or
  • bit depth; 16 or 24 bit


try exporting with AIFF, 44khz, 16bit depth

which is standard CD audio

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Some songs randomly don’t play.

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