You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

back up password

i cant get the password for my iphone backup


iPhone 12 Pro Max, iOS 16

Posted on Jun 18, 2023 11:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2023 11:30 AM

You have to remember it, or have written it down previously.


Otherwise, it is not possible to access the backup.


The Apple Support document linked below is unfortunately a Catch 22. It tells you how to set up a new backup with a new password, but goes on to mention that this will not allow you access a previous backup if you have forgotten the password associated with the previous backup.


If you can’t remember the password for your encrypted backup - Apple Support


2 replies
Question marked as Top-ranking reply

Jun 18, 2023 11:30 AM in response to OBKHAN

You have to remember it, or have written it down previously.


Otherwise, it is not possible to access the backup.


The Apple Support document linked below is unfortunately a Catch 22. It tells you how to set up a new backup with a new password, but goes on to mention that this will not allow you access a previous backup if you have forgotten the password associated with the previous backup.


If you can’t remember the password for your encrypted backup - Apple Support


Jun 18, 2023 11:24 AM in response to OBKHAN

You put a password on your backup, that’s the only way encrypted backups get created. Either you checked Encrypt Backup, or, if you have a company email account on your phone, your Exchange administrator required it. But either way you were prompted to enter a password - twice. However, that could have been years ago; you are only prompted the first time you made an encrypted backup, you will never be prompted again until you go to restore a backup.


When you entered the backup password if you have a Mac and have Keychain enabled you were given the option of saving the password in Keychain (this is the default). So check Keychain for it.


If you haven’t erased the phone yet you can create a new backup with a new password—>About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support


If neither of those work you get unlimited guesses, so try to guess what password you might have entered back when. If you are like most people it will be a password that you reused. And to speed up the process click to change the password and you will be prompted immediately.



back up password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.