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Iphone Unresponsive Screen

I have a Xs and between 15.6 and 16.6 update the screen remains unresponsive and i dont know why is it happening ... And its like apple is doing nothing bout it? The whole internet keeps saying force restart your phone but it doesnt work .


iPhone XS, iOS 16

Posted on Jun 18, 2023 8:25 PM

Reply
Question marked as Best reply

Posted on Jun 19, 2023 1:21 AM

If your screen is black or frozen

  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Press and hold the side button until you see the Apple logo.
  • If your phone doesn't turn on, follow these steps to check your hardware and charge your phone.

More items...


If your iPhone won't turn on or is frozen - Apple Support (IN)


2 replies
Question marked as Best reply

Jun 19, 2023 1:21 AM in response to maliksaadhasan1

If your screen is black or frozen

  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Press and hold the side button until you see the Apple logo.
  • If your phone doesn't turn on, follow these steps to check your hardware and charge your phone.

More items...


If your iPhone won't turn on or is frozen - Apple Support (IN)


Iphone Unresponsive Screen

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