Control Center Focus Button Not Working

Thanks - already done. Unfortunately, other than Feedback (which may or may not actually get to the engineers), the current support paradigm is set up to handle discrete configuration issues, not bugs. And the Advisors all now claim not to have any mechanisms to report things that even *they* think is a bug.

Apple is officially unaware of the issue (despite >1 yr of others with the same behavior), they have seen the issue demonstrated on my device, and they were unable to offer any remedy. As the ultimate fix to all iOS issues, I have wiped my phone and set up as new, only to see the issue continue. It's a bug.

I am reminded of when Microsoft once officially said Windows was flawless and always worked perfectly until you installed apps....

We have collected logs and will wait to see what engineering has to say (if anything).

Thanks for the reply. Is that an official work-around for an unofficially known issue or is that just the (expected, not intended) complex, arcane ritual that we must complete to make Apple's dysfunctional iOS 16 work properly? I would have expected this sort of bug to be handled by "x.5" of any OS. 🙄

In practice, and as officially stated by Apple Support personnel, DND is a pre-configured button that is a part of Focus. Unless one sets up other Focus scenarios or adds the other tweaks and specificities, no intervention should be necessary to use DND. It should function as it is named: Do Not Disturb in all situations, unless modified.

It's a blunt approach, but unsophisticated users should be able to use it without reprogramming their phones. Simple if you need, complex if desired. Same as it ever was (for Apple). Any other scenario is bad coding. Just sayin'.

Edit: Don't let my measly 8 points mislead you. I've been an Apple Nerd since '84 but I usually have as much use for the Discussions as I do for SM. 🤷🏻‍♂️

Pardon my snark, but don't get salty. Apple has always allowed slightly sub-infinite customization on most of its products. But at the same time, the products all work on a basic level straight out of the box for those that don't want complexity.

DND is just like that. I've personally never wanted to use the Focus options -- just on/off, so I never set them up. But DND has always worked (as designed) as a basic way to mute your phone. If you want to get fancy, you are free to do so. But as a basic functionality, tapping the DND button turns it on and off. Full stop.

My issue is that my device stopped working like that. There are times when it still does, just not reliably. Intermittently flaky behaviors are generally a bug, not a feature. Certainly I can go through your 10 steps to *not configure anything* but Apple has never required users to do that sort of thing and that has not been my experience with DND.

Serious answer: Yes, but it only keeps it from making sound.

There are times when one is performing a task on the phone that you don't want disturbed by a silenced but visibly or haptic-ly announced phone call or message, a notification, or any other interruption that we normally want from our phones. And more plainly, some apps stop working if they are interrupted.

DND is designed for those situations because Silent Mode doesn't address that. Otherwise you'd also have to disable your notifications completely.

But on a basic level, DND is a design feature that I use (as a simple toggle) that used to work well but doesn't work right for me right now.

Sorry. I thought you read the words in my prior comments.

As I mentioned in my original post, and several times after that, I have done all the troubleshooting that there is to be done (under the guidance of Apple Support personnel), including your recommendations, and following up with the much more draconian act of setting the phone up as new. As I also mentioned before you replied to this, we have collected logs and it’s now at engineering for analysis.

And my snark was not aimed at you, but at Apple. Stan all you want, but they are imperfect in their implementation sometimes.