Hello, I have just been charged £59.99 for Duolingo by mistake. I was offered a free trial but did not consent to signing up for a subscription. Can I please request a refund as the app is not worth that amount of money!
iPhone 12 mini, iOS 16
The best way to get a refund is to head over to https://reportaproblem.apple.com/. Here you can login with your AppleID and apply for a refund. As long as you were charged within the last 30 days, it should go though!
Here is a support article with more info to help you out: Request a refund for apps or content that you bought from Apple - Apple Support
Hope this helps!
The best way to get a refund is to head over to https://reportaproblem.apple.com/. Here you can login with your AppleID and apply for a refund. As long as you were charged within the last 30 days, it should go though!
Here is a support article with more info to help you out: Request a refund for apps or content that you bought from Apple - Apple Support
Hope this helps!
Hello Emc9896,
You can request a refund by following the steps detailed in this support page - Request a refund for apps or content that you bought from Apple - Apple Support.
Please give a few days for the case to be reviewed and your refund to be received.
I hope this helps!
Charged £59.99 for Duolingo by mistake.
