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I can’t connect to any Bluetooth device

Why can’t I get any Bluetooth devices to connect with this iPad?

iPad mini 4, iPadOS 15

Posted on Jun 19, 2023 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2023 8:41 AM

The iPad User Guide outlines the process of pairing Bluetooth accessories - such as a compatible keyboard, mouse or trackpad - with your iPad:

Set up and use Bluetooth accessories on iPad - Apple Support


Should you experience difficulties, this support page should help with troubleshooting:

If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support


If you continue to experience difficulties, you can obtain help directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. The App also provides direct access to appropriate support resources. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and provide additional assistance:

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Jun 20, 2023 8:41 AM in response to Frostony

The iPad User Guide outlines the process of pairing Bluetooth accessories - such as a compatible keyboard, mouse or trackpad - with your iPad:

Set up and use Bluetooth accessories on iPad - Apple Support


Should you experience difficulties, this support page should help with troubleshooting:

If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support


If you continue to experience difficulties, you can obtain help directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. The App also provides direct access to appropriate support resources. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and provide additional assistance:

Genius Bar Reservation and Apple Support Options - Apple


I can’t connect to any Bluetooth device

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