Payment was successfully but i don recieve the product and i can’t find in apple payment history

I bought last day on earth package,payment was successfully but it is not on the apple payment history

Posted on Jun 19, 2023 6:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2023 10:46 PM

Re: "I bought last day on earth package,payment was successfully but it is not on the apple payment history"


You might want to try re-starting your Mac (Apple menu > Restart) or iPhone so that recent changes update.

(You could also check your card-provider's statement to see who / where / the payment went to.)

______________________________________________________

Else:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

says:

"If you can't find an item in your purchase history


Can't find the item that you're looking for? If you have more than one Apple ID, you may have been signed in with a different Apple ID when you bought the item. Sign in with the other Apple ID and check your purchase history again".

___________________________________

You can try re-downloading the package: How to: Redownload apps and games from Apple - Apple Support

and

What to do: (oEg: if you don’t see the item in your purchase history)

If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support


If needed:

You might want to reach out to App Store Support:

There's a "Get Support" link (online chat, phone, eMail etc) at the bottom of their website (link below)

App Store - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jun 21, 2023 10:46 PM in response to SteveYphei

Re: "I bought last day on earth package,payment was successfully but it is not on the apple payment history"


You might want to try re-starting your Mac (Apple menu > Restart) or iPhone so that recent changes update.

(You could also check your card-provider's statement to see who / where / the payment went to.)

______________________________________________________

Else:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

says:

"If you can't find an item in your purchase history


Can't find the item that you're looking for? If you have more than one Apple ID, you may have been signed in with a different Apple ID when you bought the item. Sign in with the other Apple ID and check your purchase history again".

___________________________________

You can try re-downloading the package: How to: Redownload apps and games from Apple - Apple Support

and

What to do: (oEg: if you don’t see the item in your purchase history)

If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support


If needed:

You might want to reach out to App Store Support:

There's a "Get Support" link (online chat, phone, eMail etc) at the bottom of their website (link below)

App Store - Official Apple Support


All the best :-)

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Payment was successfully but i don recieve the product and i can’t find in apple payment history

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