Can't add funds to Apple ID
When I try to add funds to my Apple ID everything is grey and I can't click anything.
When I try to add funds to my Apple ID everything is grey and I can't click anything.
Hi Jr0m-09
welcome to the Apple (user-to-user) Community.
Re: "Can't add funds to Apple ID"
Wondering if you are signed in (to your device) with your Apple ID:
Sign in with your Apple ID - Apple Support
If your device is not working right, you might want to try restarting it ... often restore order:
Eg: Restart your iPhone - Apple Support
If you haven't already, you could try updating to the newest iOS version (security updates etc.) available ?:
Eg: For iPhone: About iOS 16 Updates - Apple Support says iOS 16.5 is the latest version
If you have disputed a charge from Apple:
you may need to ask your card-provider to allow payments to Apple again.
________________________________________________________________________________________
Re: "When I try to add funds to my Apple ID everything is grey and I can't click anything".
Thank you for the screenshot:
Seems you would need to click on one of the (greyed) amounts to select it, in order to continue ...
Here's Apple support's method: How to: Add money to your Apple Account balance - Apple Support
NB: Above article says: Apple Account balance isn’t available in all countries or regions.
See if you can pay with Apple Account balance in your country or region.
More support if needed:
Official Apple ID Support website (info / support / contact etc.):
Apple ID - Official Apple Support
All the best :-)
Hi Jr0m-09
welcome to the Apple (user-to-user) Community.
Re: "Can't add funds to Apple ID"
Wondering if you are signed in (to your device) with your Apple ID:
Sign in with your Apple ID - Apple Support
If your device is not working right, you might want to try restarting it ... often restore order:
Eg: Restart your iPhone - Apple Support
If you haven't already, you could try updating to the newest iOS version (security updates etc.) available ?:
Eg: For iPhone: About iOS 16 Updates - Apple Support says iOS 16.5 is the latest version
If you have disputed a charge from Apple:
you may need to ask your card-provider to allow payments to Apple again.
________________________________________________________________________________________
Re: "When I try to add funds to my Apple ID everything is grey and I can't click anything".
Thank you for the screenshot:
Seems you would need to click on one of the (greyed) amounts to select it, in order to continue ...
Here's Apple support's method: How to: Add money to your Apple Account balance - Apple Support
NB: Above article says: Apple Account balance isn’t available in all countries or regions.
See if you can pay with Apple Account balance in your country or region.
More support if needed:
Official Apple ID Support website (info / support / contact etc.):
Apple ID - Official Apple Support
All the best :-)
Can't add funds to Apple ID