How to request a refund for unknown subscription?

I didn't buy anything from Apple but my money is being deducted in 6.99Euros every month and I want my money back.


[Re-Titled by Moderator]

Posted on Jun 19, 2023 11:34 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2023 8:13 AM

We don't know what that is and cannot make refunds. We are not Apple. As your fellow end users we have no more access to Apple databases than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


1 reply
Question marked as Top-ranking reply

Jun 20, 2023 8:13 AM in response to HB345

We don't know what that is and cannot make refunds. We are not Apple. As your fellow end users we have no more access to Apple databases than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


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How to request a refund for unknown subscription?

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