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Unsupported Note on iPad Air 2 and iPad Mini 4

I got the following message below on my iPad Air 2 and iPad Mini 4 (both have most recent 15.7.6 IOS update) when trying to open pinned and locked notes.


“Unsupported Note. This note uses unsupported features. To view or edit it, upgrade to the latest version of iPad OS.”


I don’t know how to resolve this problem! My iPhone (12 Pro) is updated to IOS 16.5 and doesn’t have this issue.


Thanks!

iPad mini 4

Posted on Jun 20, 2023 7:08 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2023 7:25 PM

I'd recommend reaching out to Apple for help with this. If you are in the US, you can call them at 800-MY-APPLE or use the Support button at the top or bottom of this page.

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Unsupported Note on iPad Air 2 and iPad Mini 4

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