Hello,
Don't feel like you need to apologize. From what I see, the users in this community are very respectful and accepting. We are happy to see you here and will do our best to assist.
Another user made a User Tip about communities in other languages than English. If your original language would be more comfortable for you, I am including their User Tip below.
Apple Support Community in Languages othe… - Apple Community
Have you already updated your Apple ID Country/region? There are some steps that need completed before it can be updated which may be preventing you from completing the form.
Change your Apple ID country or region - Apple Support
"What to do before you change your country or region
I hope this helps.