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Ear buds not connecting for calls

One plus ear buds are working for videos but not for calls? I tried switching off the phone and buds, and reconnected with buds. But still it’s the same issue.

Posted on Jun 20, 2023 11:01 PM

Reply
1 reply

Jun 22, 2023 7:43 AM in response to arpithaappzz

Hello arpithaappzz,


We would like to see how we can help you with your headphones that are not working as expected. Are these Apple AirPods that are having the issue, or a third-party product? If the issue is with AirPods, follow the steps in this link to reset them ane then test the issue: How to reset your AirPods and AirPods Pro - Apple Support


  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5.Put your AirPods in their charging case, and keep the lid open. 

6.Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

AirPods charging cases


7.Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


Cheers!



Ear buds not connecting for calls

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