If you have tried various troubleshooting steps and your volume and side buttons are still not working correctly while in silent mode, here are a few additional suggestions you can try:
- Restart your device: A simple restart can often resolve software glitches that may be causing the issue. Hold down the power button and slide to power off your device. Once it's off, turn it back on and see if the problem persists.
- Reset all settings: Resetting all settings on your device can sometimes resolve software-related issues without affecting your personal data. Go to Settings > General > Reset > Reset All Settings. Keep in mind that this will reset all your personalized settings, so you may need to set them up again afterward.
- Update your software: Make sure your device is running the latest version of iOS or the operating system you're using. Software updates often include bug fixes and improvements that can address known issues.
- Restore your device: If the problem persists and none of the above steps have resolved it, you may consider backing up your device and performing a restore. This can be done through iTunes or Finder on a computer or via the device's settings. Restoring your device will erase all data, so make sure to have a backup beforehand.
If none of these steps resolve the issue, it might be necessary to contact the manufacturer's support or visit an authorized service center for further assistance. They will have more specialized knowledge and tools to diagnose and fix hardware-related problems with your device's buttons.