ITunes and playlists
Why does Apple delete my playlist when it's my music that I have ripped from CD and is on my hard drive???
User profile for user:
karina184
User level:
Community Specialist
Hey sgf1000,
We'll be happy to help. Is the device currently low on storage? This can sometimes cause the issue that you are experiencing. If you're unsure, you can use the steps in this article to check your storage space as well as follow the recommendations listed there to make space available: How to check the storage on your iPhone, iPad, and iPod touch - Apple Support
Here's some other tips for optimizing storage space: Delete music, movies, and TV shows from your device - Apple Support
If storage space is not the issue, let us know if the music is being removed completely or if it is there and needs to be redownloaded by tapping on it. The information will help us better understand the situation.
Keep us updated!