My rail pass disappeared in Apple Wallet

How to find a pass that disappeared.

I looked at expired passes. It was not there.

I tried to reload the rail pass and it doesn’t show up.

I shut down my phone and restarted.

help! The passes are good for another month.

iPhone 12 Pro Max, iOS 16

Posted on Jun 21, 2023 6:59 AM

Reply
1 reply

Jun 21, 2023 8:38 PM in response to Tkoboss

Hi Tkoboss,

welcome to the Apple (user-to-user) Community.


Re: My rail pass disappeared in Apple Wallet


You have tried some good trouble-shooting methods aslready:


Some passes (eg considered expired) may be hidden and yet can still be recovered:

(If you don't want to automatically hide your expired passes,

you can turn this feature off in Wallet & Apple Pay settings):

For more info: scroll down to "Expired passes" in Remove passes from Apple Wallet - Apple Support


Else

Maybe check if the pass was added somewhere else in Wallet: eg: as a transit card

Add a transit card to Apple Wallet - Apple Support

or

Use Express Mode with transit cards, passes, and keys in Apple Wallet - Apple Support

or

Add, use, and share boarding passes, tickets, and other passes in Apple Wallet - Apple Support


More info: How to: Keep cards and passes in Wallet on iPhone - Apple Support


More Support if needed:

You might want to reach out to the iPhone Support: Team:

(There's a "Get Support" link at the bottom of their webpage... link below)

iPhone - Official Apple Support


All the best :-)

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My rail pass disappeared in Apple Wallet

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