How to delete an app that has a configuration profile on your iPhone, but somehow the configuration profile is missing. How to remove the app.

How to delete an app that use a configuration profile to install.

but somehow the profile is missing from system upgrade.

and now I can not delete the app.

iPhone 13 Pro Max, iOS 16

Posted on Jun 21, 2023 8:51 AM

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Question marked as Best reply

Posted on Jun 21, 2023 8:52 AM

Contact your IT administrator or MDM provider to obtain the latest MDM profile.

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you
  3. If you want to turn on SSL trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate. Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM). --> Trust manually installed certificate profiles in iOS and iPadOS ...


1 reply
Question marked as Best reply

Jun 21, 2023 8:52 AM in response to ITSNOTJACK7

Contact your IT administrator or MDM provider to obtain the latest MDM profile.

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you
  3. If you want to turn on SSL trust for that certificate, go to Settings > General > About > Certificate Trust Settings. Under "Enable full trust for root certificates," turn on trust for the certificate. Apple recommends deploying certificates via Apple Configurator or Mobile Device Management (MDM). --> Trust manually installed certificate profiles in iOS and iPadOS ...


How to delete an app that has a configuration profile on your iPhone, but somehow the configuration profile is missing. How to remove the app.

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