I received an email with a PDF attachment. When I open the pdf, there is no longer a way to save the file using the option Share the File/Save to Files. It says On my iPad is empty. The “save” button is grayed out. How can I save pdf attachments on my iPad?
iPad, iOS 10
Presumably the PDF attachment within the received email has an icon.
Touch-and-hold the PDF file icon; an action menu should appear. From the menu, select Save to Files; navigate to where you wish to save your PDF file, the tap Save.
Note that when saving to On My iPad, you may have to first create a folder within which to save the document; files cannot be directly saved in the root directory.
Presumably the PDF attachment within the received email has an icon.
Touch-and-hold the PDF file icon; an action menu should appear. From the menu, select Save to Files; navigate to where you wish to save your PDF file, the tap Save.
Note that when saving to On My iPad, you may have to first create a folder within which to save the document; files cannot be directly saved in the root directory.
Thank you, that works. It seems the issue is related to attachments sent to my business email. Your suggestion worked fine using my personal email address.
You’re very welcome.
Not able to save mail attachments on iPad IOS 16.5 version
