You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fans run continuously

My fan run fast when I power on MacBook Pro 13" Retina Late 2012 using MacOS Catalina version 10.15.7. I have just replaced the battery and top cover. I have tried SMC and NVRAM reset procedures but the problem keeps on re-occurring. Please help!

MacBook Pro 13″, macOS 10.15

Posted on Jun 21, 2023 11:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2023 12:45 PM

Room temperature is normal? I know it is warm here.


Click on this link to read about fans and fan noise in your Apple product --> About fans and fan noise in your Apple product - Apple Support


Make sure it isn't a runaway system component. View energy consumption in Activity Monitor on Mac (was: Apps can affect Mac performance, battery runtime, temperature, and fan activity) - View energy consumption in Activity Monitor on Mac - Apple Support - Activity Monitor "When an app isn't responding or working correctly, it might use more of the processor (CPU) than it should, even when the app doesn't seem to be doing anything. As the CPU gets busier, it uses more energy, which reduces the length of time that your Mac can run on battery power. It also generates heat, which can cause the fans in your Mac to spin faster. "


9 replies
Question marked as Top-ranking reply

Jun 21, 2023 12:45 PM in response to Massomo

Room temperature is normal? I know it is warm here.


Click on this link to read about fans and fan noise in your Apple product --> About fans and fan noise in your Apple product - Apple Support


Make sure it isn't a runaway system component. View energy consumption in Activity Monitor on Mac (was: Apps can affect Mac performance, battery runtime, temperature, and fan activity) - View energy consumption in Activity Monitor on Mac - Apple Support - Activity Monitor "When an app isn't responding or working correctly, it might use more of the processor (CPU) than it should, even when the app doesn't seem to be doing anything. As the CPU gets busier, it uses more energy, which reduces the length of time that your Mac can run on battery power. It also generates heat, which can cause the fans in your Mac to spin faster. "


Jun 26, 2023 10:06 AM in response to Massomo

Massomo wrote:

I tried to run diagnostic through internet recovery but the process was stuck and I received the message
"Error: 0x800 000 000 000 000, Cannot Load 'EFI/Drivers/TestSupport.efi'
Status: 0x00000003

Unfortunately this is somewhat normal. Apple broke the ability for some older Macs (usually the 2012 model) to access the online Apple Diagnostics with a later system firmware update. Apple just never update the "TestSupport.efi" bootloader located on the Apple server to work with some of the later system firmware. It is strange because only some laptops are affected (I never had time to do a proper investigation to determine which system firmware is affected). Unfortunately this can also prevent the older local diagnostics to work as well.

You can check the following site to see whether they have an archived copy of the local diagnostics available for your model laptop (IIRC the diagnostics links in this article are all to the official Apple servers):

https://github.com/upekkha/AppleHardwareTest


I have come to the conclusion that my "System Management Controller chip" is faulty and needs to be replaced. I saw a lot of indications of behavioral change of the laptop that are similar to the description shown in this web page: https://www.cursosapple.com.br/certificacao-apple-exame-9l0-010/the-function-of-the-smc-in-an-intel-mac/

Definitely a possibility, but most of the time unless there has been accidental liquid damage, I find another component has failed where one of the sensors is no longer responding.


Jun 22, 2023 1:40 PM in response to Massomo

Massomo wrote:

Thanks for the response. The parts were replaced by an expert may be something went wrong during the process. The guy suspects that the sensors may be faulty.

Good guess. If any of the laptop's temperature sensors are not seen or working properly, then the laptop will run the fans at high speed as a safety precaution to prevent the Mac from overheating. Try running the Apple Diagnostics to see whether it detects any hardware issues, although keep in mind that the diagnostic may fail the third party battery even if the battery is in good condition so that is not necessarily a problem unless it also does not detect the Battery's temperature sensor.



Jun 21, 2023 10:35 PM in response to Limnos

Thanks. Room temperature is normal. I also notice that when the fans run continuously the keyboard backlight system can not be turned on.

I don't understand "Make sure it isn't a runaway system component" and "......Activity Monitor on Mac (was:" I see so many processes in the Activity monitor but I can't figure out which process should be stopped. There is a process named "bird" what is it?

Jun 25, 2023 9:29 AM in response to HWTech

I tried to run diagnostic through internet recovery but the process was stuck and I received the message

"Error: 0x800 000 000 000 000, Cannot Load 'EFI/Drivers/TestSupport.efi'

Status: 0x00000003


I have come to the conclusion that my "System Management Controller chip" is faulty and needs to be replaced. I saw a lot of indications of behavioral change of the laptop that are similar to the description shown in this web page: https://www.cursosapple.com.br/certificacao-apple-exame-9l0-010/the-function-of-the-smc-in-an-intel-mac/


I thank you for the support


Fans run continuously

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.