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apple id recovery

i lost my phone awhile ago and forgot the password and phone number what would i do. have proof of purchase

iPhone 11

Posted on Jun 21, 2023 1:01 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2023 2:33 PM

I am not clear as to exactly what your problem is. Are you having problems logging in? Having a receipt only serves a purpose if you are trying to get Apple to erase an activation locked phone.


Maybe this? --> If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


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Question marked as Top-ranking reply

Jun 21, 2023 2:33 PM in response to locallaborunion

I am not clear as to exactly what your problem is. Are you having problems logging in? Having a receipt only serves a purpose if you are trying to get Apple to erase an activation locked phone.


Maybe this? --> If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


apple id recovery

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