taetaeforelifersss Said
"i got a pre owned iphone 13 pro: i got a pre owned iphone 13 pro and i tried using snapchat but the device is banned and i really need snapchat i messaged snapchat about the issue and they won’t help me or 'can’t' as what they told me can you help apple?"
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Troubleshooting a Pro-Owned:
So, where was this purchased? You may have been sold a device that was never sold appropriately. So, return it to the seller, and have them use the following link. This the site the seller should have used prior to selling it to you: What to do Before you Sell, Give Away, or Trade In your Mac - Apple Support. The seller should have known better.
Contacting the Domain:
If purchased off a third-party site (ie. Amazon or eBay), then contact the site, seeing if the seller can be held accountable.