I keep getting messages from Apple saying that the camera is “unknown” and not “original”. This the worst phone I have ever owned. It's not a smartphone but a complete “dumbphone”. It's a lemon. On reflection I think the phone outranks the lemon. I bought the phone on the 15th August 2022 from the Telstra Shop. It was presented to me as a brand new fully original Apple Iphone 13 Pro Max costing $1,599.00 as well as an extensive fee to update the new phone with my data from the X. They didn't do that when I upgraded me iPhone 8 to X. It's more about the money than people. I won't purchase from the telstra shop again. And if I could easily move my phone, foxtel and other accounts to a new provider, I would do so in a flash. I contacted platinum + plan which classed me as a valuable customer. Like ****, when they found I was wheerchair reliant and as my chair was awaiting repair and I couldn't get out, they didn't want to get involved could or could not do their jo,b. They hung up on me. I mentioned the no no word - Warrenty. That's when he hang up on me. As you would understand I can't get out easily so I just have to wear it. Warrenty isn’t worth the ,money spent on creating the data file. Well it is if you don't honour your responsibilty. It's very hard for a handicapped, 74 yo, veteran pensioner trying to make ends meet. When are talking huge money when we pay $1,500 for a phone that doesn't work, and that I really could not Afford. Well I've got a Warrente, haven't I???
Yours truly 𝓙𝓱𝓸𝓷𝓲 𝓗𝓲𝓷𝓰 ♿