Origin will not load on my iMac

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Level 1

9 points

Origin will not load on my iMac

Origin will not load on my I-Mac. I have gone to EA, but they sent me here. I have an I-Mac running Ventura 13.4.1 A month ago Origin did an update, when that happened Origin stopped loading? I have tried everything EA said, run tool. clean cache, uninstall, reinstall, remove Sims4 from EA folder and launch samething, it isn't the game it is Origin. I can't get them to help me, and do not understand how they think APPLE can when this is EA and not APPLE? I have found that people with a Macbook or mac mini can load Origin, it seems to be an I-Mac problem? This is what I see when I try, after two minutes it closes, if I force quit the only way I can close it now, it generates a report for APPLE, but I sent 8 so I do not send anymore. Can someone please tell me if there is anything I can do to fix this issue? Thank you! This is what I see

[Re-Titled by Moderator]

iMac 24″, macOS 13.4

Posted on Jun 22, 2023 8:49 AM

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Answer 1

Top-ranking reply

UWhite Author

Level 1

9 points

Jul 16, 2023 4:50 AM in response to muddyrhoads

This is the only fix, most MAC users have found for this issue. As I had it myself for over a month, EA told me to come. here for answers, but this is a log in verification issue with Origin. Even if your log in verification is off, turn it on, then turn it off, the see if it will load. The resolution came from a player, NOT EA. Hope this helps you to.

Resolved: Resolved the issue by going into EA Account (click your profile in the drop-down at the top) > Security > Turn off Login Verification. Have no clue but it seems to be getting hung up on the Login verification, once that is off you can load the game again!

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Answer 2

Jul 15, 2023 1:49 PM in response to UWhite

Unfortunately Origin will not load on my MacBook Air (2020). I have tried uninstalling, reinstalling, the Origin Reset Troubleshoot, and this tip with no success. Are there other solutions out there? I don't understand why Origin won't run (I just get a death spiral, as pictured). Thank you!

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Answer 3

Aug 15, 2023 7:08 PM in response to UWhite

I just had the same issue. It was my first time downloading and using Origin. I tried everything I could think of, including turning off the verification with no luck. I was using my username because it says username or email. I switched it up and used the email address instead and it worked like a champ. I hope this helps someone!

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Answer 4

MsEir

Level 1

14 points

Jul 30, 2023 7:07 AM in response to anezkastepanova

Ive turned it on an off a million times, and nope. My origin will not work. EA support is useless, they are replying to me in GERMAN (which I do not speak), and the chat is run by robots who just keep giving me the origin reset link. AAGHHHHH

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Answer 5

UWhite Author

Level 1

9 points

Jun 25, 2023 9:02 AM in response to UWhite

Resolved: Resolved the issue by going into EA Account (click your profile in the drop-down at the top) > Security > Turn off Login Verification. Have no clue but it seems to be getting hung up on the Login verification, once that is off you can load the game again!

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Answer 6

wardhaa

Level 1

8 points

Jan 4, 2024 12:47 AM in response to lreknight

Hey, thanks for your help. But fortunately what worked out for me was when I created a different user as admin on my Mac and downloaded the origin on that user, it worked. The downside is tho that you have to download from the beginning and get your mods transferred to that user.

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Answer 7

Sep 5, 2023 3:46 AM in response to UWhite

so i've had this issue for months now, i tried literally EVERYTHING and it still doesn't work. it always shows the same message. if someone could help me i would be so grateful because im desperate at this point

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Answer 8

KyaJG

Level 1

8 points

Sep 14, 2023 7:34 AM in response to sshy

Hey, try this https://help.ea.com/en/help/origin/origin/how-to-reset-origin-on-mac/ with a combination of turning off verification.

Link: https://help.ea.com/en/help/origin/origin/how-to-reset-origin-on-mac/

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Answer 9

Jul 30, 2023 1:35 AM in response to UWhite

I had this issue and this solution helped me for a few days, but now it won't work again. I tried turn on and then turn off the login vefirication, but the Origin app still wants to send me a verification email and then it gets stuck on a loading page. I don't know what to do, when I contacted the EA support, they couldn't help me.

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Answer 10

Sarak93

Level 1

4 points

Jul 10, 2023 2:20 PM in response to UWhite

Thank you so much for this solution! Origin hasn't worked for weeks, I have tried everything to fix it before this, even EA wasn't able to help me, and then I tried this solution, and it worked! My login verification was already turned off, so I turned it on, and then off again, and now the origin works fine! Thanks again!

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Answer 11

wardhaa

Level 1

8 points

Sep 21, 2023 4:55 AM in response to UWhite

I am getting the same issue, except I have tried everything, including the turn off and turn on, it did show my log in which .. didn’t happen. And then in a second it went back to being the same dead spiral.

please help

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Answer 12

Jan 4, 2024 12:28 AM in response to UWhite

Hi there, I had the exact same problem and spent a good while chatting with an Origin helper with them suggesting a bunch of different things. None work but I have just turned off my verification in the origin website and it worked! Hope you guys can get to solving your issues too!

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