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Related Article: If you forgot your Apple ID

Hi -Monday evvening my account got lock unfortuanlly im not able to remember which apple id i was using. If in

Good morning,

Monday evening my phone got lock, unfortunately i was not able to sign in due to not remembering apple id or password. If you can pls help me. I had some important docs from work that i need to recover. I'm using a temporary one.


Thank you

iPhone 13 Pro Max, iOS 16

Posted on Jun 22, 2023 8:30 AM

Reply
1 reply

Jun 23, 2023 2:40 PM in response to LADYDEELOVE12

Hello LADYDEELOVE12,


We would like to see how we can help you with a forgotten passcode. Follow the steps in this link and let us know if you have any questions: If you forgot your iPhone passcode - Apple Support


"Step 1: Make sure that you have a computer (Mac or PC)

This process requires a Mac or PC. If you're using a PC, make sure that it has Windows 10 or later, and that iTunes is installed. You also need the cable that came with your iPhone, or another compatible cable, to connect your iPhone to the computer.

If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.


Step 2: Turn off your iPhone

  1. Unplug your iPhone from the computer if it’s connected.
  2. Turn off your iPhone using the method for your iPhone model:
  • iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation): Press and hold both the side button and the Volume down button until the power off slider appears.
  • The side button and the Volume down button on an iPhone

  • iPhone 7, iPhone 7 Plus, iPhone 6s, and iPhone 6: Press and hold the side button until the power off slider appears.
  • The side button on an older iPhone

  • iPhone SE (1st generation), iPhone 5s, and earlier: Press and hold the top button until the power off slider appears.

    • The top button on an older iPhone
  1. Drag the slider to turn off your iPhone, then wait a minute to make sure that it turns off completely.


Step 3: Put your iPhone in recovery mode

  1. Get ready by finding the button on your iPhone that you'll need to hold in the next step:
  • iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation) use the side button.
  • The side button on a newer iPhone

  • iPhone 7 and iPhone 7 Plus use the Volume down button.
  • The volume down button on an older iPhone

  • iPhone SE (1st generation), and iPhone 6s and earlier use the Home button.
    • The home button on an older iPhone
  1. Press and hold the correct button for your iPhone while immediately connecting your iPhone to the computer. Don't let go of the button.
  2. Keep holding the button until you see the recovery mode screen on your iPhone, then let go.
  3. The recovery mode screen on your iPhone
  4. If you see the passcode screen, you need to turn off your iPhone and start again.

If you can’t get your iPhone to show the recovery mode screen and you need help, contact Apple Support.


Step 4: Restore your iPhone

  1. Locate your iPhone in the Finder or in iTunes on the computer that it’s connected to. (Learn how to find your connected iPhone.)
  2. Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then turn off your iPhone and start again.

You can restore your iPhone through Finder after you connect your iPhone to your computer.


3.Wait for the process to finish. When the process finishes, your device will restart and show a setup screen.

4.Disconnect your iPhone from the computer, then set up and use your iPhone."


Cheers!


Hi -Monday evvening my account got lock unfortuanlly im not able to remember which apple id i was using. If in

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