iPhone 6s gets a horizontal dotted line and then reboot

iPhone 6s gets a horizontal dotted line and then reboots


iPhone 6s Plus, 15

Posted on Jun 22, 2023 8:44 AM

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Question marked as Best reply

Posted on Jun 22, 2023 8:52 AM

It could be a hardware (battery? digitizer? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Jun 22, 2023 8:52 AM in response to romie161

It could be a hardware (battery? digitizer? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iPhone 6s gets a horizontal dotted line and then reboot

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