How can I set up an appointment at the Genius Bar?

We, just users like you, cannot make an appointment on your behalf.

You can do it:

• Online:--> Genius Bar Reservation and Apple Support Options - Apple;
• Contacting a local Apple Store or AASP among this list:--> https://locate.apple.com/choose-country-region
• Using the "Apple Store" app, available and downloadable from AppStore.

Regards

Giulio

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations

How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID