The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I recently sold my iMac 27" and the buyer has moved away. He just contacted me and apparently, the activation lock is still on the iMac. I thought I removed it, but I guess I didn't. Anyway, I am trying to remove the Activation Lock so that he can recover and install fresh. Do I just simply delete the device from my account on icloud.com or do I need to remote erase it? Any help would be greatly appreciated.
iMac 27″, macOS 10.15
Have a look at the recommendations in this article --> What to do before you sell, give away, or trade in your Mac - Apple Support
and
Activation Lock for Mac - Apple Support
Have a look at the recommendations in this article --> What to do before you sell, give away, or trade in your Mac - Apple Support
and
Activation Lock for Mac - Apple Support
Thank you!! Based on that article, if I remove it, the activation lock goes away. I appreciate the help!
You're welcome. ☺
Removing Activation Lock
