iPad Air Model A1474 how to reset/erase

My old iPad air has been intermittently displaying random lines toward the top of the screen then freezing with only the Apple Logo displayed. I'm hoping that this is only a memory shortage problem. I've tried holding power and home buttons which will get the device working again...for a short time. At this point I'd be happy to just erase all apps and get a fresh start. Is there an easy way to do that? Thanks for any help.

iPad Air, iOS 12

Posted on Jun 22, 2023 10:35 AM

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Posted on Jun 22, 2023 10:38 AM

It sounds more like a hardware problem

You can try

How to factory reset your iPhone, iPad, or iPod touch - Apple Support


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iPad Air Model A1474 how to reset/erase

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